Shipping Policy

This policy outlines the terms and conditions for shipping products purchased from Yahweh Online. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

Processing Time

We typically process orders within 1-3 business days from the date of purchase. This processing time does not include shipping time.

Shipping Methods

We offer various shipping methods depending on the destination, weight, and value of the order. The available shipping options and prices will be displayed during checkout. Please note that some shipping methods may not be available for certain products or destinations.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the order. The shipping rates will be displayed during checkout. Please note that some orders may be subject to additional fees, such as customs duties or taxes, which are the responsibility of the customer.

Shipping Time

Shipping time varies depending on the shipping method and destination. The estimated shipping time will be provided during checkout. Please note that these are only estimates and actual shipping times may vary depending on various factors such as weather, customs, or courier delays.

Tracking Information

Once your order has shipped, we will provide you with a tracking number via email. You can use this tracking number to track your package online.

Shipping Restrictions

We do not ship to certain countries or regions due to legal restrictions or carrier limitations. 

Shipping Errors or Damages

If there is an error or damage with your order during shipping, please contact us within 10 business days of receiving the package. We may require photos or other documentation to process your claim.

Delivery Attempts

Our carriers typically attempt delivery multiple times before returning the package to us. If delivery attempts are unsuccessful, the package may be returned to us and you will be responsible for any additional shipping fees to resend the package.

Change of Shipping Address

If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that some shipping methods may not allow for address changes.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us at (+27) 67 407 2441 or email michelle@yahwehonline.co.za.